How to resolve the conflicts - Case study

very important to reslove the conflicts.
Case


Person ask help to resolve the conflict beteen him and B preson.

How one can resolve
Confrontation there is conflict
meet them together on time
ask what is the problem. listen to them carefully. show respect and feel them that you feel.
after listening focus or write three list.

what acts they did not like each other
what acts they like each other
what acts they want to occur

after writing